Monday, May 16, 2011

Hey, Your Opinion Matters! ? Articles Black

Shock of all shocks ? webmasters aren?t mind readers, which makes your feedback an extremely important tool for improving a site?s usability and significance. Websites that depend on and implement your feedback create a beneficial relationship not only with you, but with all visitors who ultimately experience platforms that are seemingly built for them. But some visitors are hesitant to give feedback. They might worry that their opinions aren?t valuable enough, or they might worry about privacy.

Lets tackle the first issue: feedback value.

Visitors must understand that every bit of feedback provided helps improve the dynamic nature of the web experience. They must also understand that like webmasters, visitors aren?t mind readers either, and thus have no concrete idea of what may or may not be valuable. The worst thing that could happen is a contribution might be ignored or discarded (hardly the end of the world). The important thing to realize is that feedback is read and considered by those who sincerely care about their customers. And to overlook the opportunity to contribute, or to withhold a suggestion because of fear, is to deny the chance to shape your own Internet experience.

Worrying about privacy, the second issue, is certainly valid since harmful websites can collect information via malware or spam. It?s unfortunate, however, that worry and fear of malware or spam is carried over to websites that are completely safe to use.

If you find privacy worries and fears holding you back from contributing feedback, there are several things you can do to protect yourself.

1. Install an antivirus program that prevents access to harmful sites. We highly recommend the Norton Security Suite.

2. Look for a way to contribute anonymously. Many websites offer feedback forms that don?t require an email address, full name, or any other identifying information.

3. Submit feedback through a proxy. There are tons of ?anonymizers? on the Internet and you can use one to load up and submit a feedback form. This way, your IP address, or unique online fingerprint won?t be detected or followed.

4. Send feedback through sites that have purchased a trusted SSL certificate, such as TrustLogo. But be aware that expenses might prevent the majority of sites from displaying SSL verification (a fact that doesn?t make them any less trustworthy).

Following these steps, you can answer survey questions and submit detailed feedback without fear of passing on any of your personal information. Feedback is a win/win situation for everyone involved. It?s a crucial tool that helps build quality websites and valuable online communities. And that?s something we all can appreciate!

Nicole Miller is an ExpertRating certified outsourcing solutions provider and the author of Outsourcing Through RentACoder. Submit your feedback about outsourcing online at http://www.justoutsourcing.com/wp.

Source: http://articlesblack.com/hey-your-opinion-matters/

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